Question 1

Can a handover survey of a new build be reported to the standard?

Accepted Answer

Yes. The handover survey video is analysed like any other sewer inspection, and findings are coded to SFS-EN 13508-2, so the handover material is comparable with later surveys and with the warranty-period follow-up.

Question 2

How does the condition report help plan a pipe renovation?

Accepted Answer

The report gives findings with their depths, severity grades, a condition class and a cost estimate per repair scenario. The method — lining, patch lining or open excavation — is chosen by the designer or contractor, but the input comes from the report.

Question 3

Is the trial free?

Accepted Answer

Yes. 14-day free trial on all plans. No credit card required.

Question 4

Where is data stored?

Accepted Answer

All data stored on servers located in Finland. GDPR compliant.

Question 5

What AI does Pipelytica use?

Accepted Answer

Pipelytica runs a multi-model AI ensemble that reaches 93% classification accuracy on our internal validation set (37 classes including EN 13508-2 defect types); localization and every finding are confirmed by an inspector. The system continuously learns from each inspection.

Question 6

How fast is the analysis?

Accepted Answer

AI analysis takes approximately 15 minutes per video, compared to 2-4 hours manually. 70% faster.

Question 7

Can I change plans?

Accepted Answer

Yes, you can upgrade or downgrade anytime. Changes take effect on the next billing period.

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